I booked and paid for a sunrise tour on August 26, 2022. I received an email confirmation of my payment but nothing else about pick-up time or location. I called... read more the tour operator to ensure I was confirmed for the tour (scheduled on September 3, 2022). I was reassured that my booking was confirmed. I asked about the pick-up time but was told I’ll receive information the day before the tour starts. I got a phone call the day prior to the tour informing me that the tour was canceled due to not enough participants. Canceling my tour the day before it starts is a big inconvenience because I’m on holiday for one week on this island, and one day is such short notice (and impossible) for me to book another tour. Very frustrated!

  Canyoning with discovery island Madeira was the highlight of our trip to the island!

Me and my partner did the beginner session, which was both challenging and fun.... read more What really make this company special is the team. Sandro, Bruno and Jerome were fantastic with our group of 12. Brought so much fun, laughters and safety to the whole day. Lots of pictures taken throughout which were shared the same evening, only regret is that we didn’t do this earlier in the week to do another session with them before we left.

  I booked and paid for a sunrise tour on August 26, 2022. I received an email confirmation of my payment but nothing else about pick-up time or location. I called... read more the tour operator to ensure I was confirmed for the tour (scheduled on September 3, 2022). I was reassured that my booking was confirmed. I asked about the pick-up time but was told I’ll receive information the day before the tour starts. I got a phone call the day prior to the tour informing me that the tour was canceled due to not enough participants. Canceling my tour the day before it starts is a big inconvenience because I’m on holiday for one week on this island, and one day is such short notice (and impossible) for me to book another tour. Very frustrated!

  Amazing and friendly instructors! Wonferful extreme experience with teens, beautiful blue water and stunning cliffs view! One of the best activities to do in Madeira

  Absolutely last minute cancellation for coasteering. We were booked on for two people for coasteering, and they accepted the booking.
About a week before, they called us to ask... read more if we can change to a different date, but we had other things planned so we said we couldn't make a different date, and told them that if the trip was going to be cancelled, we should be informed then so we can make alternative plans.

They reassured us "No, no, the date is fine. The activity will go ahead". I called two days before to confirm the pick-up location, and it still sounded like everything was going ahead as before.
Then, at 7pm the evening before the trip (which was due to depart at like 8am the next day), they called to cancel.

Absolutely scummy business, they know that if they cancel at 7pm the day before the activity, all other places will be closed and it's too last minute to organise another activity, so you can't go to another company. Honestly, I understand if they told me a week before that the trip can't go on because of insufficient numbers, but not at the last second.

Avoid this company if you're travelling in small groups during off-peak season.
We went coasteering with Harmony In Nature instead, and they were amazing. We were again the only two people booked on, but they still continued with the activity (which required 2 guides), unlike Discovery Island

  My mom and I spent 2 days with Discovery Island. We went for 2 jeep tours with César as a driver and a guide. César did a great job showing... read more us Madeira, giving us interesting information about places we saw and Madeira's culture overall. He also answered all of the questions we had during the tours. The tours themselves were full of beautiful places that everyone should see while visiting Madeira. I definitely recommend the jeep tours!

  The guides are the bests. This journey was the Highlight on Madeira and on AIDA. Sure I will take it again.

  Second time doing canyoning, but this time with Alex and Sandro was much better. We did the second level - moderate and we had more waterfalls. Also, the guys took... read more care of us and we had plenty of fun.

  We had two 4x4 tours planned and after seeing East with Cesar we've asked for him for our West trip. He is very professional but at the same time funny.... read more You can feel his passion for Madeira and he knows how to entertain you. Also the best driver I have met.
When we will be back on Madeira it will be for the views, poncha and Cesar:-)

  Fantastic experience, making our trip to Madeira even more memorable. Our guide was knowledgeable, friendly and made us feel very safe. We can't wait to come back and do more... read more activities.