Absolutely last minute cancellation for coasteering. We were booked on for two people for coasteering, and they accepted the booking.
About a week before, they called us to ask... read more if we can change to a different date, but we had other things planned so we said we couldn't make a different date, and told them that if the trip was going to be cancelled, we should be informed then so we can make alternative plans.

They reassured us "No, no, the date is fine. The activity will go ahead". I called two days before to confirm the pick-up location, and it still sounded like everything was going ahead as before.
Then, at 7pm the evening before the trip (which was due to depart at like 8am the next day), they called to cancel.

Absolutely scummy business, they know that if they cancel at 7pm the day before the activity, all other places will be closed and it's too last minute to organise another activity, so you can't go to another company. Honestly, I understand if they told me a week before that the trip can't go on because of insufficient numbers, but not at the last second.

Avoid this company if you're travelling in small groups during off-peak season.
We went coasteering with Harmony In Nature instead, and they were amazing. We were again the only two people booked on, but they still continued with the activity (which required 2 guides), unlike Discovery Island

  We went on the 4x4 trip to the West of Madeira. It was a good mix of off road and sightseeing day, with very good cheap food, fish with bananas... read more was a bit weird to be honest, but the gorgeous red wine went drown a treat. The your guide/driver(Nuno) was great telling us about the places we visited and a good guy. We enjoyed it so much that we are going to book another trip with Discovery Island!

  3rd trip with these guys in 3 years. Always use them for adventure activities. They are excellent. This time I did coasteering with me 11 year old daughter. Everything about... read more the trip was fantastic. Sando and Beto were fab guides and were great with my little girl who was a little nervous. Fully recommend!

  Must Do! Super leuke instructeurs en goed voor iedereen om te doen. By far the best excursion we did! Guys you were amazing

  We did coasteering and canyoning with Discovery Madeira now in February 2023.
The guides were awesome. Philip, Alex and Sandro. So enthusiastic and helpful. They had everyone screaming with happiness... read more on all the jumps.

Canyoning was the first time for me. It was epic. Definitely recommended experience for everyone to try out. Just make sure you pick the right level. Be true with yourself! There are some high jumps. It was cold, I think the water about 5 degrees. Air temperature about 8. Altitude 1500m+.
But we had 5ml wetsuits, neoprene socks, canyoning boots, helmets, kept us surprisingly warm. Beautiful going down the Ribiero Frío.

Coasteering was amazing the day before. The sea water is about 18 degrees so was a lot warmer!! Air temperature about 16 being by the coast. Awesome jumps. Great scenery. Snorkeling and chocolate bar was a great plus!

Great service & with pick up from hotel.

  I booked and paid for a sunrise tour on August 26, 2022. I received an email confirmation of my payment but nothing else about pick-up time or location. I called... read more the tour operator to ensure I was confirmed for the tour (scheduled on September 3, 2022). I was reassured that my booking was confirmed. I asked about the pick-up time but was told I’ll receive information the day before the tour starts. I got a phone call the day prior to the tour informing me that the tour was canceled due to not enough participants. Canceling my tour the day before it starts is a big inconvenience because I’m on holiday for one week on this island, and one day is such short notice (and impossible) for me to book another tour. Very frustrated!

  Awesome experience, big thanks to Milton and Luis. This place is amazing and the snorkeling at the end makes it even better

  Amazing trip! 4x4 trip is the best. Marco Lopes is really kind, helpful and he is a really good offroad driver! If you have some common sense you should choose... read more this type of sightseeing!

  Thank you for this great experience. The crew was full of energy and highly motivated to guide the group through the canyon. Unforgettable adventure to a fair price.
... read more /> The Level 1 tour was really basic and well explained (2-3 h).

  Off-roading with Antonio was great! Lots of fun! Highly recommend it. Learned a lot about Madeira and saw beautiful places.